Shipping Policy
Shipping Policy
At i5M, we are committed to ensuring a smooth and timely delivery of your industrial and commercial products. Please review our shipping policy below for detailed information about how we process and ship orders.
Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Please note that processing times may be extended during peak seasons or due to unforeseen circumstances. You will be notified of any delays.
Shipping Methods & Delivery Times
We offer multiple shipping options to meet your needs. Delivery times vary based on your location and the shipping method selected at checkout:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Overnight Shipping: 1-2 business days (available for select locations)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other external factors.
Shipping Rates
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final shipping fee will be displayed at checkout before you complete your purchase.
International Shipping
We currently offer international shipping to select countries. International orders may be subject to additional customs duties, taxes, or fees, which are the responsibility of the buyer.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow up to 48 hours for the tracking information to update.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery time, please contact our customer support team at i5mpartscorp@gmail.com for assistance. We will work with the shipping carrier to resolve any issues.
Damaged or Incorrect Orders
If your order arrives damaged or if you received the wrong item, please notify us within 7 days of delivery. We will arrange for a replacement or provide a solution to ensure your satisfaction.
Thank you for choosing i5M! We appreciate your business and are here to assist you with any shipping-related inquiries.
Feel free to customize this policy to match your specific shipping terms.